Return Policy
Return and exchange policy
Note: Before you place an order please check this after-sales policy carefully. If you place an order that means you agree to this policy.
How to apply for Return & Refund support?
Contact Us as soon as Possible, Explain your reason, upload corresponding pictures, then submit the application. Our Support team will approve your application within 48 hours, after which a solution will be discussed with you according to your situation. The solution given by Support shall be the final solution.
- We will offer a faster processing and will appreciate it a lot if you can provide:
- Photos or videos of the damaged item to prove damage.
- The products need to be returned to our warehouse if our After-sales Team asks for a return.
Time Limit
After-sales service is available after the order is paid for and before the order is closed.
If there are any after-sales issues, the processing time will be extended.
We Offer 30 Days Refund Policy For a Free Replacement or a refund depending on the situation.
Please note you will be eligible for a Replacement or Refund 30 days after the delivery date.
Please Keep In Mind Due to limited international transportation, we will not accept any disputes when your orders are shipped to the following countries:
- Haiti, Kyrgyzstan, Madagascar, Mauritius, Bangladesh, Nepal, Nicaragua, Swaziland, Jamaica, Zambia, Ecuador, Peru, Bolivia, Chile, Argentina, Uruguay, Egypt, Sudan, Libya, Algeria, Angola, Bahamas, Benin, Belize City, Burundi, Dominican Republic, Gambia, Grenada, Cuba, Palestine, Paraguay, Guatemala, Reunion, The Commonwealth of Puerto Rico, Hawaii, Alaska, Guadeloupe, Martinique, and French Guiana.
Please Read More about the Refund Question on our FaQ Page, It may be helpful.